EDL Manager Support

General 5

• What payment methods do you accept?
• Do you support subscription/payment via cloud marketplace?
• Will my paid account auto renew?
• What happens if I don't renew my plan?
• Can an MSP or MSSP use their account for their customers?

EDLs, Sources, Templates 7

• What is an EDL?
• Is EDL Manager compatible with my firewall?
• What is a Source?
• Do you support authentication when requesting a source?
• Do you support STIX/TAXII sources?

View all 7

High Availability 3

• Is EDL Manager deployed in HA?
• Where is the application hosted?
• Does EDL Manager have scheduled maintenance windows?

Security 3

• Is data encrypted?
• Does EDL Manager support 2FA?
• Can I see audit logs?

User/Company Settings 3

• User Profile Settings
• Company User Management & Permission Tags
• Company Plan/Settings

Source Templates / Sources / EDLs 10

• Source Templates
• Custom Sources
• Advanced HTTP Request Options
• Source Polling Status, Versioning, and Source Data
• EDLs

View all 10

Logs 1

• Accessing Audit Logs