General

What payment methods do you accept?
Acceptable methods of payments: All major credit cards Via the AWS Marketplace Purchase Order/Invoicing (an additional $75 processing fee will be assess...
Sun, 19 Mar, 2023 at 8:59 PM
Do you support subscription/payment via cloud marketplace?
Yes, you can subscribe to EDL Manager via the AWS Marketplace. https://aws.amazon.com/marketplace/pp/prodview-ddf7cvtda4the
Thu, 2 Jun, 2022 at 8:02 AM
Will my paid account auto renew?
No, accounts do not auto renew.  When your account is within 30 days of expiring, you will have the option to renew.
Fri, 16 Jul, 2021 at 11:52 AM
What happens if I don't renew my plan?
When your plan expires, you will have the option of downgrading.  If you do nothing, your EDLs will be disabled after 1 week.  Once you re...
Sat, 17 Jul, 2021 at 5:41 PM
Can an MSP or MSSP use their account for their customers?
No, EDLs in an account should only be consumed by equipment associated with the account owner. If an MSP or MSSP wants to use their account to feed data...
Fri, 14 Apr, 2023 at 12:15 PM