EDL Manager Support
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What payment methods do you accept?
Do you support subscription/payment via cloud marketplace?
Will my paid account auto renew?
What happens if I don't renew my plan?
Can an MSP or MSSP use their account for their customers?
EDLs, Sources, Templates
What is an EDL?
Is EDL Manager compatible with my firewall?
What is a Source?
Do you support authentication when requesting a source?
Do you support STIX/TAXII sources?
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Is EDL Manager deployed in HA?
Where is the application hosted?
Does EDL Manager have scheduled maintenance windows?
Is data encrypted?
Does EDL Manager support 2FA?
Can I see audit logs?
User Profile Settings
Company User Management & Permission Tags
Source Templates / Sources / EDLs
Advanced HTTP Request Options
Source Polling Status, Versioning, and Source Data
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Accessing Audit Logs